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Bonaire Ducted Heating Troubleshooting

Bonaire has been providing homes with efficient heating systems including gas heaters for over 60 years as One of Australia’s leading heating and cooling brands. Using proven technology, Bonaire has been designing affordable, intelligent, user-friendly systems that maximize energy efficiency whilst being economical to own and operate.

Bonaire Ducted Gas Heating is the solution that brings warmth, efficiency, and comfort to homes in Melbourne. Designed with the unique climate and lifestyle of Melbourne in mind, Bonaire ducted gas heating systems offer reliable and effective heating performance, even during the coldest winter days. With a commitment to safety, energy efficiency, and cutting-edge technology, Bonaire ensures that your home remains cozy and inviting throughout the chilly winters. Experience the reliability and comfort of Bonaire Ducted Gas Heating, the trusted choice for residents of Melbourne.

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Bonaire Ducted Gas Heating Range has the following star rating models:

  • 4-star
  • 5-star
  • 6-star

Bonaire Ducted Heating Control Panel

The Bonaire Ducted Gas Heating range has 4 control panels that are the following:

  • My Climate Wi-Fi
  • HW Navigator Controller
  • RF Navigator Controller
  • Slimline Controller

Bonaire Ducted Heating Manual

My Climate Wi-Fi

With Bonaire’s My Climate Wi-Fi control, you gain the power to manage your Bonaire ducted gas heater, ducted evaporative cooler, or dual-cycle air conditioner conveniently from your Smart Device. This feature is compatible with most smartphones. Once you’ve obtained and installed the My Climate Wi-Fi kit and downloaded the accompanying app, you can effortlessly operate your system using your existing home Wi-Fi network or remotely via your mobile network. The remote access capability allows you to activate your system even while you’re away at work or elsewhere, ensuring a comfortable return home. My Climate Wi-Fi provides a control for all Bonaire 4, 5, and 6-star ducted gas heaters, ducted evaporative coolers, and dual-cycle refrigerated air conditioners.

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HW Navigator Controller

The HW or commonly known as Hard Wired Navigator Control offers wireless control capabilities and can be securely installed in the living room area. With this controller, you have the convenience of making temperature adjustments and other changes from a fixed location. It is compatible with multiple Bonaire coolers, including those with 3, 4, 5, and 6 Star Gas Central heating, as well as Bonaire Dual Cycle systems. Enjoy the flexibility and ease of managing your cooling and heating systems with the wireless control features of the HW Navigator Control.

RF Navigator Controller

The RF or Radio Frequency Navigator Control offers a convenient solution with added features like a built-in humidity sensor. This remote control allows you to manage your system effortlessly from the comfort of your armchair, eliminating the need to operate from a fixed location. With four selectable modes and a 24-hour programmable start and stop timer, it provides easy operation and customization according to your preferences. Enjoy the convenience and flexibility of the RF Navigator Control, enhancing your comfort and control over your Bonaire system.

Slimline Controller

The Slimline Digital Manual Controller is a compact and stylish remote that provides convenient manual control. Its small form factor facilitates effortless handling and storage. The LCD display is designed for clarity and user-friendliness, ensuring that information is easily legible. This controller is specifically designed to be compatible with 3-star ducted gas heating systems, granting you control over your heating preferences. Moreover, it offers the flexibility to control multiple Bonaire appliances, enhancing its versatility and usefulness.

Bonaire Fault Codes

These are some fault codes that you can encounter with your Bonaire Ducted Heating:

ALL HEATING PRODUCTS
Error Code Pop up description Suggested Action
CO 1 Possible Overheat Clean Filter, Open all vents, Duct restriction
CO 2 Possible Overheat Clean Filter, Open all vents, Duct restriction
CO 3 Possible Overheat Clean Filter, Open all vents, Duct restriction
CO 15 Power supply issue Try power reset
CO 17 Possible duct off Contact your installer to check the ducts
CO 21 Possible Overheat Clean Filter, Open all vents, Duct restriction
CO 30 Ignition related failure Possible gas turned off at property or is unit not commissioned
CO55 Too many internal resets Contact service centre
Er1 Possible Overheat Clean Filter, Open all vents, Duct restriction
Er5 Ignition related failure Possible gas turned off at property or is unit not commissioned
Er7 Possible Overheat Clean Filter, Open all vents, Duct restriction

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Bonaire Ducted Heating Troubleshooting

  • Make sure that the unit has a continuous power and gas supply
  • Ensure that the set temperature on the thermostat is above room temperature
  • Confirm thermistor is connected correctly and installed in the air discharge duct. (4-star models only)
  • Check that the power LED is lit on the controller. If it isn’t, check power is available at the GPO, check the circuit breaker and check the fuses on an electrical panel within the unit
  • Check the batteries in the thermostat
  • Check the return air filter
  • If the heater still does not operate, the safety shutdown device within the heater may have locked the control. Try resetting the controller
  • If the heater still fails to operate correctly, contact the expert technicians at the DGB Refrigeration Heating & Cooling by dialling 03 7038 6918

If you have tried all of the above troubleshooting methods and the unit still doesn’t work or faces some hinderance while working, it is best to seek help from the experts. Here at DGB Refrigeration Heating & Cooling, we have years of experience working with all types of heating and cooling units and with our experience, we can quickly identify the root cause of the issue and work towards eliminating it so that you can remain comfortable inside your home. So, dial 03 7038 6918 today and book an inspection for your Bonaire Ducted Gas Heater today.

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