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Brivis Ducted Heating Troubleshooting

Ducted Heating is one of the most popular heating solutions in Melbourne. It has become a part of our day-to-day life due to its efficiency, cost-effectiveness, and convenience. Ducted Heating is ideal for large spaces as it evenly distributes warm air throughout the house. It also provides great energy efficiency when compared to other type of heating systems, making it a great choice for those looking to save money on their energy bills. Furthermore, ducted heating requires minimal maintenance, making it an easy and hassle-free solution for those living in Melbourne.

Brivis is one of the top companies manufacturing energy-efficient ducted heaters in Australia. With key features like energy efficiency, cost-effectiveness, whole-home heating, quiet operations, and improved air quality, Brivis has become one of the very best in the market. While running in full swing, the unit may run into some issues or breakdown resulting in you and your loved ones feeling cold. However, there’s nothing to worry about as DGB Refrigeration Heating & Cooling has the best and most qualified technicians in the industry that are just a phone call away. You can book a service call by dialling 03 7038 6918.

In this article, we will discuss some of the most common issues that you can encounter with your Brivis Ducted Heater and how you can troubleshoot them on your own and save yourself a service call. This will come in handy when your unit starts acting up when outside help is not accessible.

Common issues with your Brivis Ducted Heating:

The following are the most common issues with your Brivis Ducted Heating that indicate that something is wrong with your unit:

Reduced Airflow
Faulty Ignition
Malfunctioning Thermostat
Random Stuttering
Other Malfunctions

Troubleshooting the Brivis Ducted Heating

Here are some of the steps that you can do on your own:

Check the Power

The first thing to do is to make sure that the unit has an active power supply. Check the circuit breaker or fuse box to make sure that the fuse is not blown or the circuit is not tripped. If needed, replace the fuse or reset the breaker.

Thermostat Settings

Verify that the thermostat is set at the desired temperature and is in heating mode. The set temperature on the thermostat should also be greater than the room temperature in order for the unit to function properly.

Check Gas Supply

Make sure that the system’s supply of gas is not disrupted. You may need to check the gas meter and see if it is functioning properly. If a gas supply issue is suspected, contact your gas provider immediately.

Ignition/Pilot Light

If the unit has a pilot light, you need to check if it is lit. If it is not, check the manual from the manufacturer to light it up. In the case of electronic ignition systems, listen for the clicking sound indicating the ignition is attempting to light the burners. If there is no spark or the pilot doesn’t ignite, there may be an issue with the ignition system that requires help from a professional.

Check Air Filters

Restricted airflow due to dirty air filters can also reduce the efficiency of the system. The Air Filters need to be regularly checked and cleaned. Clogged or dirty air filters can result in overheating of poor performance and can also negatively impact the quality of air inside your home.

Check the Vents

Inspect and make sure that all the supply and return vents are open and not blocked by furniture, curtains, or any other object. Obstructed vents can result in reduced airflow and eventually reduced performance.

System Reset

Turn off the system at the thermostat or the main power switch for a couple of minutes and then turn it back on to see if that resolves the issue. This can sometimes reset the system by clearing minor issues.

It is also important to note that while these troubleshooting steps will most of the time resolve the issues but if the issue does not get resolved by following the steps provided above, your next step should be contacting the highly qualified and experienced technicians at DGB Refrigeration Heating & Cooling by dialling 03 7038 6918 for an in-depth inspection.

Error Code of Brivis Ducted Heating Models

To further explain the errors and how you can troubleshoot them easily, let’s learn more about the error codes and how to resolve each of those.

Error Codes 40, 41, 42, & 43

These errors are indicative of an overheating condition that has occurred. This will cause the heater’s fan to operate at maximum speed. To make sure that no overheating condition has occurred and to prevent it from occurring again, you can do the following:

Check if the system has sufficient outlets open on the duct system
Make sure that the air movement is not being restricted
Check if the return air filter (if fitted) is sized correctly and is clean and there are no obstructions in front of the return air intake

Error Codes 46,47, & 55

These errors indicate that the heater has failed to light within the specified time. To troubleshoot these errors, you need to do the following:

Check the gas supply
Inspect if other gas appliances are operating such as Hot Water or Gas Cooker
In case of LPG, make sure that the cylinders have gas and the valve is open
In case of Natural Gas, make sure your home has gas supply by contacting your gas provider

Error Code 50

This error indicates that the heater has been locked out after 4 ignition attempts. This error can be resolved by using the reset button to restart the heater. However, the unit will probably lock out again if the condition causing this has not been rectified. You can do the following to troubleshoot:

Check the gas supply
Check if the system has sufficient outlets open on the duct system
Make sure that the air movement is not being restricted
Check if the return air filter (if fitted) is sized correctly and is clean and there are no obstructions in front of the return air intake
Inspect if other gas appliances are operating such as Hot Water or Gas Cooker
In case of LPG, make sure that the cylinders have gas and the valve is open
In case of Natural Gas, make sure your home has gas supply by contacting your gas provider

Error Code 56

Error 56 indicates that a lockout has occurred on the pressure switch, usually caused by too much restriction on the flue pipe or condensate drain. In order to troubleshoot this by doing the following:

Check the flue pipe for blockages
Check the condensate pipes for blockages

Other Errors

Any errors other than the ones specified above indicate that the heater is not operating due to a malfunction or a fault with the electronic control module.

It is best to seek guidance from experienced professionals in case you do not understand the issue. Our technicians at DGB Refrigeration Heating & Cooling have got years of experience working with all the different types of ducted heating. We are just a call away. All you have to do is grab your phone and dial 03 7038 6918 to book an appointment. Our technicians are licensed and they are trained with the best practices of the industry We are committed to providing you with exceptional customer support and we will ensure that you are comfortable inside your home as soon as possible.