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Access and Clear Fault Log on a Spectrolink Controller

During winter, ducted gas heaters are very commonly used in Melbourne. Over time, these heaters can encounter some fault codes that can prevent their normal operation. To tackle the issues with your heater, you must turn to a certified HVAC technician from DGB Refrigeration Heating & Cooling to quickly restore the normal operation of your heater. However, after fixing the issues with your heater, the fault code list on your Spectrolink controller must be reset so that the fault codes do not appear in the list. In this article, we will explore how to access and clear the fault log of a ducted gas heater using the BSC board and a Spectrolink.

The fault log in the Spectrolink stores the last 10 faults that have occurred, with F01 being the most current fault.

Here, we are going to have a look at a Spectrolink controller and how to access and clear the fault log. The following is the image of a Spectrolink controller in its normal operating state:

In order to access the fault log, we need to first turn the heater off by selecting the “OFF” button on the wall controller as shown in the image below:

After turning off the unit, we then open the door and push and hold the “Zone 3” button until F01 comes up and then the fault code appears down the bottom:

Fault Code 1 has appeared at the bottom. F01 is the most current fault. We can then look at the next fault in the list the Spectrolink by pressing the next button as described in the image below:

When you press the next button, the second Fault Code will appear:

When you keep pressing the button, you will keep exploring the fault codes on the list. You can see that the Fault Code 3 has appeared:

Make sure that you are waiting for a few seconds in between each push to let it load. When you see a dash on the screen instead of the code, it means that the previous fault code was the last fault code on the list. So, that means there were only three fault codes in this heater. 

Once you have viewed and recorded the faults recorded in the fault log, you should clear that fault log so that it’s fresh next time you open the fault list. In order to to clear the fault log, you have to push and hold the fan button until the fault code goes to a dash:

When you see the dash, it means that there are no faults left in the fault log. 

You can then close the door and push the ON/OFF button to resume operation of the heater. 

If you are having issues with your ducted gas heater and need help restoring the normal operation, grab your phone right away and dial 03 7038 6918 and book an appointment with the licensed technicians from DGB Refrigeration Heating & Cooling today!

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