We know that privacy is important to you, but don't worry, it's important to us too. We ensure that we respect your privacy in everything that we do.
DGB Refrigeration Heating and Cooling
The DGB Refrigeration Heating and Cooling website uses servers present in both Australia and other countries. These servers are administered and monitored by us, and we carry out billing. We only use our access to your data to carry out the essential functions associated with billing and services.
Personal Information - Collection and Use
During the routine delivery of our services, it may be necessary for us to collect personal
information from you. This could include your name, language, email address and other details. This
personal information is only used for explicit and specific purposes, such as:
• Checking that our site, products and services are appropriate and relevant to you
• Notifying you about any changes which apply to the services or products DGB Refrigeration Heating and Cooling supply to you
• Provide details about new services, special offers and newsletters
Non-Personal Information - Collection and Use
When you use our software or register with us, we may collect and use non-personal information. This is defined as information which is not about a specific individual. We use non-personal information to make improvements to services and products.
Temporary and permanent cookies are used to optimise your experience on DGB Refrigeration Heating and Cooling's website. When you close your browser, any temporary cookies will be deleted. Switching off cookies means you may not be able to access all areas of the website.
You may find links to external sites on some pages of our website. All customers are advised to verify any links, including their Privacy Policies. DGB Refrigeration Heating and Cooling are not responsible for any of these third party websites.
Sharing Your Information
There may be times when DGB Refrigeration Heating and Cooling are obliged to share your details to comply with an enforceable request from the government. At other times, we may need to share your information with law enforcement officers to ensure the safety and wellbeing of our employees, our customers or the general public.
Keeping Your Information Secure
We utilise a raft of security measures to make sure your personal information is safe and stored securely. This includes the use of Secure Socket Layer (SSL) technology and encryption for payment and sensitive information. Only those with specific authorisation can access the data and they have a legal requirement to keep it confidential. Your payment data will not be stored on our systems once the transaction is complete.
Access to Your Personal Information
You may access your personal information at any lime upon request. We will update, correct or remove your personal information when asked to do so. Please contact us on 03 7038 6918 but allow up to 48 hours for us to comply with your request.
Privacy of Children
We comply with the Children's Online Privacy Protection Act (COPPA) and do not collect any data from users under the age of 13 years. Our website and services are all intended for individuals aged above 13 years of age.